Privacy Policy
Downtown Mart
📞 Contact Number: 7698603935
📧 Email: info@reddyanna2.life
At Downtown Mart, we are committed to protecting your personal information and ensuring transparency in how your data is collected, used, and safeguarded. This Privacy Policy outlines our practices related to customer data and privacy.
1. Information We Collect
We may collect the following types of personal information when you interact with our store or services:
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Name, contact number, and email address
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Shipping and billing address
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Purchase history and preferences
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Payment information (processed securely)
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Feedback, queries, or any communication with us
2. How We Use Your Information
We use your personal data for the following purposes:
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To process and deliver your orders
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To provide customer support and respond to inquiries
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To improve our products and services
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To send order updates, promotional offers, or service-related messages (with your consent)
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To comply with legal obligations
3. Data Security
We implement appropriate security measures—both technical and organizational—to protect your personal information from unauthorized access, misuse, or disclosure.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties, except:
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With service providers who help us operate (e.g., payment processors, delivery partners)
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When legally required (e.g., by law enforcement or regulators)
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With your explicit consent
All such parties are required to maintain the confidentiality of your data.
5. Your Rights
You have the right to:
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Access your personal information
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Request corrections to inaccurate data
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Request deletion of your data (subject to legal and operational requirements)
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Withdraw consent for promotional communication at any time
To exercise these rights, please contact us at info@reddyanna2.life.
6. Cookies and Tracking (if applicable)
If Downtown Mart uses a website or app, it may use cookies or similar technologies to:
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Enhance your user experience
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Track website performance and analytics
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Personalize content and recommendations
You can manage your cookie preferences in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website or made available in-store. We recommend reviewing it regularly.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
📞 7698603935
📧 info@reddyanna2.life